EOI Service Company is a provider of superior benefit education and communication services aimed at increasing employee engagement and achieving desired benefit outcomes. With over 45 years of experience, EOI assists companies nationwide in designing and implementing communication strategies and decision support tools that help employees understand and select their benefit options effectively. They administer over 1,500 accounts nationwide, representing over 500,000 employees. EOI offers support services such as benefits administration system builds, custom communication packages, and employee benefits education, helping to optimize and reduce the investment burden for their clients while increasing employee enrollment and understanding of benefit values.
Expert evaluation of voluntary benefits market • Customized Total Compensation Statements • Electronic core benefit enrollments • Coaching employees to appropriate plan options • Promoting employers' Health and Wellness
January 28
🇺🇸 United States – Remote
⏳ Contract/Temporary
🟢 Junior
🟡 Mid-level
🛋️ Counselor
🚫👨🎓 No degree required
EOI Service Company is a provider of superior benefit education and communication services aimed at increasing employee engagement and achieving desired benefit outcomes. With over 45 years of experience, EOI assists companies nationwide in designing and implementing communication strategies and decision support tools that help employees understand and select their benefit options effectively. They administer over 1,500 accounts nationwide, representing over 500,000 employees. EOI offers support services such as benefits administration system builds, custom communication packages, and employee benefits education, helping to optimize and reduce the investment burden for their clients while increasing employee enrollment and understanding of benefit values.
Expert evaluation of voluntary benefits market • Customized Total Compensation Statements • Electronic core benefit enrollments • Coaching employees to appropriate plan options • Promoting employers' Health and Wellness
• Under the guidance of Account Executives and Call Center Managers, the Benefits Counselor is pivotal in educating client employees about their employer-sponsored insurance products. • By utilizing fact-finding techniques and building rapport, the Benefits Counselor ensures employees are informed and empowered to choose the best-fit benefits solutions. • This role requires close collaboration with Account Executives and Call Center Managers to meet client standards during consultations. • Benefits Counselors will assist employees with enrollment activities and can work on-site or remotely from a call center. • This position offers a flexible schedule and focuses on employee benefits education and enrollment. • Benefits Counselors communicate available benefit options to eligible employees, providing guidance and support throughout the enrollment process.
• Strong knowledge of insurance products, including life, health, and voluntary benefits. • Excellent communication skills to interpret employee needs and educate them on available options. • Ability to manage schedules and maintain documentation with accuracy and timeliness. • Flexibility to work various shifts and adapt to changing priorities. • Minimum of 2 years of experience in benefits counseling or a related field. • Demonstrated ability to work with individuals from diverse backgrounds. • Active state license in Life and Health Insurance. • Ability to pass background checks and screenings. • Access to a quiet, home-based work area with reliable internet for remote work. • Proficiency in computer applications (Windows and Google-based programs).
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