Senior Professional Services Consultant

March 4

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Epicor

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Epicor is a leading provider of industry-specific enterprise resource planning (ERP) software designed to help manufacturers, distributors, and retailers enhance their operations and improve efficiency. The company's solutions leverage advanced technologies such as artificial intelligence and cloud computing to optimize supply chain management, financial processes, and customer engagement. Epicor is recognized for its commitment to innovation and customer success, serving over 23,000 customers across multiple industries worldwide.

ERP Software • Retail and POS Software Solutions • Supply Chain Management (SCM) • Customer Relationship Management (CRM) • Human Capital Management (HCM)

1001 - 5000 employees

Founded 1972

🏢 Enterprise

🛒 Retail

💰 Private Equity Round on 2016-01

📋 Description

• Coach and mentor PS Consultants ensuring consistent and high standards of service delivery. • Interact with members of cross-functional teams. • Assist Project Manager in determining direction, timelines, schedules and activities for an area of the project. • Establish solid working relationships throughout the Epicor and Customer organizations. • Possess accurate estimating skills for various project tasks. • Ensure all deliverables in area of responsibility is delivered on time and on budget. • Perform training and knowledge sharing with peers. • Perform customer core team training. • Keep up on skill / certifications for new or enhanced products. • Obtain certain level of certification in an area outside of core competency.

🎯 Requirements

• Ability to meet utilization targets and completes project deliverables on time. • Project management skills and strong technical background are required. • Ability to perform work plans, identify resource requirements, establish priorities for available resources and monitor the performance of project tasks. • Customer centric, results oriented, self-starter and able to work independently. • Strong listening, verbal and written communication skills, including virtual presentations. • Expertise in all core modules of the software. • Demonstrated knowledge across industry verticals. • Ability to travel up to 100%.

🏖️ Benefits

• Comprehensive health and wellness benefits designed to support your overall well-being. • Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. • Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. • Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. • Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. • Comprehensive support for international relocations and permanent residency processes.