Lead Cloud Systems Administrator

November 5

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Episode Solutions

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Episode Care Management • Bundled Payment • Musculoskeletal Practice Management • Physician Practice Revenue Enhancement • Total Joint Replacement Care Coordination

51 - 200

💰 $5M Venture Round on 2019-04

Description

• The Lead Cloud Systems Administrator manages and maintains Episode Solution’s cloud infrastructure and servers and leads a multiuser computing environment. • This includes road mapping, maintaining, and improving the technology systems, operational support procedures, implementing clear trend and root cause reporting, and invoking incident management processes when required. • Responsible for the Azure Cloud infrastructure and Microsoft Cloud services such as SharePoint and OneDrive. • Manages CI/CD pipelines with development and QA teams. • Architects systems for data management through collaboration with database and data warehouse personnel. • Coordinates with security personnel to ensure thorough identity and access management policies and procedures are reviewed, improved, and followed. • Works with security personnel to ensure smooth operations with vulnerability and patch management of technology assets. • Responsible for negotiating and managing Microsoft licenses for our entire environment. • Establishes vendor relationships to ensure best services and prices on contracts. • Reviews and maintains network diagrams, firewall ACLs and router configurations. • Oversees the onboarding of external clients to the ES billing platform. • Responsible for security, maintenance, and inventory of all company technology assets. • Supports other departments in the organization with back-office related projects. • Administers support systems and follows up with assigned personnel to ensure timely resolution of problems and initiatives. • Responsible for configuring and maintaining the organization’s Business Continuity and Disaster Recovery procedures and policy. • Takes initiative and ownership in researching appropriate technologies that help solve problems or enhances services and products. • Interfaces with users of technology, employing a high degree of tact and diplomacy to promote a positive image of the department by relentlessly building trust with internal and external clients. • Mentors the Help Desk staff and serves as 3rd tier support. • Other duties as assigned.

Requirements

• Bachelor’s degree in computer science or a related field • Minimum of 5 years related experience • Microsoft Azure supporting SaaS products • Experience with HIPAA