Lead Cloud Systems Administrator

November 5, 2024

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Logo of Episode Solutions

Episode Solutions

Episode Solutions is a company that provides a value-based specialty care platform aimed at delivering cost-effective care for patient populations at scale. Using a proven evidence-based approach, they focus on managing at-risk specialty care patient populations to improve outcomes, increase patient satisfaction, and reduce costs. The company's proprietary platform is designed for various stakeholders, including at-risk primary care provider groups, payors, hospitals, and specialty care physician groups, with a particular emphasis on orthopedic, spine, and cardiac specialties. They partner with these groups to enhance quality specialty care and generate savings, especially in managing episodic care. Episode Solutions is also engaged in guiding partners through the CMS TEAM Program, utilizing their expertise to reduce administrative burdens and achieve better outcomes.

Episode Care Management • Bundled Payment • Musculoskeletal Practice Management • Physician Practice Revenue Enhancement • Total Joint Replacement Care Coordination

51 - 200 employees

⚕️ Healthcare Insurance

☁️ SaaS

💰 $5M Venture Round on 2019-04

📋 Description

• The Lead Cloud Systems Administrator manages and maintains Episode Solution’s cloud infrastructure and servers and leads a multiuser computing environment. • This includes road mapping, maintaining, and improving the technology systems, operational support procedures, implementing clear trend and root cause reporting, and invoking incident management processes when required. • Responsible for the Azure Cloud infrastructure and Microsoft Cloud services such as SharePoint and OneDrive. • Manages CI/CD pipelines with development and QA teams. • Architects systems for data management through collaboration with database and data warehouse personnel. • Coordinates with security personnel to ensure thorough identity and access management policies and procedures are reviewed, improved, and followed. • Works with security personnel to ensure smooth operations with vulnerability and patch management of technology assets. • Responsible for negotiating and managing Microsoft licenses for our entire environment. • Establishes vendor relationships to ensure best services and prices on contracts. • Reviews and maintains network diagrams, firewall ACLs and router configurations. • Oversees the onboarding of external clients to the ES billing platform. • Responsible for security, maintenance, and inventory of all company technology assets. • Supports other departments in the organization with back-office related projects. • Administers support systems and follows up with assigned personnel to ensure timely resolution of problems and initiatives. • Responsible for configuring and maintaining the organization’s Business Continuity and Disaster Recovery procedures and policy. • Takes initiative and ownership in researching appropriate technologies that help solve problems or enhances services and products. • Interfaces with users of technology, employing a high degree of tact and diplomacy to promote a positive image of the department by relentlessly building trust with internal and external clients. • Mentors the Help Desk staff and serves as 3rd tier support. • Other duties as assigned.

🎯 Requirements

• Bachelor’s degree in computer science or a related field • Minimum of 5 years related experience • Microsoft Azure supporting SaaS products • Experience with HIPAA

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