Scheduling Operations Specialist

2 days ago

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Equip

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Description

• Equip is the leading virtual, evidence-based eating disorder treatment program. • Created by clinical experts and people with lived experience. • Empowers individuals to reach lasting recovery with dedicated care teams. • Operates in all 50 states partnered with most major health insurance plans. • Looking for a Scheduling Operations Specialist to support patient and family scheduling needs. • Responsible for ensuring a consistent experience for accessing Equip providers. • Supports care collaboration with external providers.

Requirements

• Bachelor’s degree in health sciences, business administration, communications or relevant field required • Minimum 2 years experience on an operational team in a fast-paced, scaling environment • Ability to thrive in fast-paced environment and multi-task with strong attention to detail • Ability to navigate ambiguity • Ability to work cross-functionally with clinicians and technical teams • Knowledge of HIPAA policies and procedures • Proficiency with cloud-based communication and software (Slack, G-suite, Zoom & EMR) • Schedule: 8a-5p PST; preference for people who reside in Pacific or Mountain Standard Time.