Financial Counselor

March 15

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Equip

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Equip is a virtual clinic dedicated to treating eating disorders through evidence-based and personalized care. Their approach includes a dedicated care team consisting of therapists, dietitians, and mentors, all working together to support patients in overcoming challenges associated with eating disorders. By focusing on integration with patients' family and support networks, Equip aims to create a supportive environment for recovery.

201 - 500 employees

Founded 2019

⚕️ Healthcare Insurance

🧘 Wellness

📚 Education

📋 Description

• Equip is the leading virtual, evidence-based eating disorder treatment program. • The Financial Counselor will be responsible for assisting patients and their families in understanding their insurance reimbursements, payment plans, and any aspects of the patient financial account. • Answer patients’ billing questions succinctly and within an average of 24 hours. • Assist patients in understanding their benefits information. • Set up and track payment plans. • Ensure weekly, monthly, and quarterly department goals are met. • Represent Equip Health professionally and with a positive attitude. • Comply with all elements within HIPAA and the Privacy Act. • Perform other duties as assigned.

🎯 Requirements

• 2 years of medical billing/insurance verification or financial counseling experience. • Strong billing knowledge. • Ability to maintain good work habits and be available during the working day for calls (depending on time zone). • Strong oral and written communication skills with excellent customer service skills. • Strong organizational and time management skills with a proven track record of being able to work independently and problem solve. • Comfortable in a fast-paced environment, subject to rapid change and innovation. • Microsoft Office and Google Suite experience. • Strong attention to detail.

🏖️ Benefits

• Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays. • Competitive Medical, Dental, Vision, Life, and AD&D insurance. • Equip pays for a significant percentage of benefits premiums for individuals and families. • Maven, a company paid reproductive and family care benefit for all employees. • Employee Assistance Program (EAP), a company paid resource for mental health, legal services, financial support, and more!