Patient Financial Services Representative

December 4

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Logo of Essentia Health

Essentia Health

10,000+ employees

Founded 2004

βš•οΈ Healthcare Insurance

πŸ’° $225k Grant on 2022-08

Description

β€’ Responsible for resolving a high volume of accounts in a virtual call center environment. β€’ Acts as the primary contact for patients regarding self-pay balances, billing questions, and insurance inquiries. β€’ Provides support for insurance, coding, registration, and financial assistance issues. β€’ Performs account analysis to develop action plans for resolving financial responsibilities.

Requirements

β€’ Experience with handling cash payments, self-pay collections and exceptional customer service skills. β€’ Knowledge of utilizing office equipment such as computers, software applications, printer, FAX, copier, and billing programs

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