eTeacher Group
Who are we?
elearning • onlineeducation • onlinelearning • edtech • STEAM
501 - 1000 employees
Quality Assurance Tester
February 14
eTeacher Group
Who are we?
elearning • onlineeducation • onlinelearning • edtech • STEAM
501 - 1000 employees
📋 Description
• Fight the Bugs! • Consolidate all system “bug” reporting, for all contact center system on Monday.com. • Replicate “bug” scenarios, pinpointing what are the issues. • Report on weekly/monthly/quarterly trends and make recommendations. • QA new features! • Assist in QA for new CRM features. • QA different CRM processes to assist in new features design. • Create/review QA scripts and BRD's (Business Requirement Documents) • Regularly monitor CRM automated processes. • Report on weekly/monthly/quarterly trends and make recommendations.
🎯 Requirements
• Fluent in English – a must • Extensive knowledge of Excel and its tools – a must • Experience with Contact Center systems – BIG Advantage • Knowledge on system integration processes (webhook, http requests, JSON) – Would be nice • Experience in QA positions – Advantage • Strong organizational skills • Strong analytical skills • Detail oriented • Team player • Stable internet connection and a minimum of 2 screens
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