Customer Success Manager - Remote

3 days ago

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EventMobi

EventMobi is a comprehensive event management platform that offers a flexible range of tools for organizing in-person, virtual, and hybrid events. Founded in 2009, EventMobi provides solutions such as mobile event apps, live streaming, video production, and attendee engagement features to create immersive event experiences. The platform is trusted by associations, agencies, and corporations to handle various aspects of event management, including registration, badge design, social media integration, and analytics. With over 15 years of experience, EventMobi continues to enhance the event experience for planners and attendees alike.

Conference Apps • Trade Show Apps • Cross Platform App • Meeting Apps • CMS

51 - 200 employees

Founded 2009

☁️ SaaS

🤝 B2B

📋 Description

• Drive product adoption and increase customer satisfaction • Be the first point of contact for customers needing help • Manage a pipeline of existing customer business • Build long-term relationships with 60+ accounts • Actively participate in team meetings, Slack discussions & 1:1s • Prospect for growth opportunities within your existing client base

🎯 Requirements

• 2 - 3 years experience in B2B Sales, Customer Success or Event Management (SaaS preferred) • Experience working with event technology • Track record of achieving and/or exceeding targets through upsell and growth • Unbeatable listening skills • Extensively worked within CRM such as HubSpot or Salesforce • Obtained a Bachelor's degree or equivalent

🏖️ Benefits

• Up to 50k EUR base (depending on experience) and 100k EUR OTE • 25 vacation days + Sick Days + 3 summer days + your birthday is a holiday • Opportunities to meet co-workers in person in one of the WeWork Co-working Offices throughout the year • Top of the line hardware and the best collaboration software for remote work

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