Director of Performance - Legal Operations

September 6, 2024

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EvenUp

EvenUp is a company that specializes in providing AI-driven solutions for personal injury law firms to enhance the efficiency and effectiveness of case handling and settlements. The company's Claims Intelligence Platform™ supports law firms by generating AI demand letters designed to capture every detail and maximize case value. Their suite of products, including MedChrons, Executive Analytics, Case Preparation, Negotiation Preparation, and Settlement Repository, leverages AI and data analytics to streamline legal processes, improve negotiation outcomes, and increase the likelihood of hitting policy limits. EvenUp is SOC2 and HIPAA certified, ensuring high standards of security and privacy for sensitive legal and medical data. The company aims to level the legal playing field by providing personal injury firms with tools that utilize proprietary data and expert insights to navigate complex cases with precision and speed.

📋 Description

Own the day-to-day performance and delivery of the legal operations team Lead efforts to streamline and scale operational processes, aligning them with the company’s performance goals Build and manage a high-performing team, fostering a culture of accountability, innovation, and excellence in execution Coach and develop junior managers into effective and active leaders, driving best practices throughout the org Build compensation structures and incentive plans to drive optimal performance Ensure adherence to quality standards in the delivery process Develop and implement systems to monitor performance and quality Design and execute strategies to improve operational efficiency, productivity, and financial outcomes Partner with leaders across departments to identify performance bottlenecks and drive improvements Establish and track key performance indicators using data-driven insights to drive continuous improvements

🎯 Requirements

6+ years of experience in an operational leadership position Demonstrated ability to hire and develop front-line workforce team members Proven experience in leading teams to achieve high levels of performance and efficiency. Strong analytical skills with the ability to translate data into actionable performance strategies. Demonstrated success in developing and executing plans that improve operational metrics and drive business growth. Effective alignment of cross-functional teams to achieve shared performance goals. A track record of doing all of the above in a fluid and fast-paced work environment, dealing with complex subject matter

🏖️ Benefits

Choice of medical, dental, and vision insurance plans for you and your family Flexible paid time off and 10+ holidays per year A stipend to upgrade your home office for fully-remote roles 401k for US-based employees

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