Customer Support Representative
October 28
Description
• 100% Remote Opportunity! • We are looking for a skilled and passionate customer service representative to join our team. • The ideal candidate should have excellent communication skills, problem-solving abilities, and a passion for helping others. • We believe that a strong understanding of e-commerce is crucial for providing excellent customer support. • At EverBee, we believe that everyone deserves the opportunity to pursue their passions and live life on their own terms. • We are committed to making global e-commerce accessible and simpler for everyone around the world. • Our software suite is designed to help e-commerce sellers succeed by providing them with a platform of software tools to grow their businesses. • We are committed to providing a user-friendly and intuitive platform that empowers our users to achieve their goals and create a better life for themselves and their families. • EverBee is currently trusted by 700,000+ users around the globe - and we're just getting started.
Requirements
• Proven experience in customer service • Strong communication and interpersonal skills • You can speak, read and write in English (advanced) • The ability to work autonomously and drive your performance and development is essential in this role. • Team player who can jump in and support the team on a variety of topics and tasks. • Crazy about self-development, reflective, and open to challenges. • Technical aptitude and ability to troubleshoot software issues • Strong interest in learning and understanding the e-commerce industry • Required to work evenings, weekends, and holidays, as well as 'on-call' on a rotational basis • The ideal candidate should have a flexible schedule • E-commerce experience is a strong plus
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