Evident
identity verification • personal data security • insurance verification • risk management • background checks
Insurance Verification Specialist
November 12
Evident
identity verification • personal data security • insurance verification • risk management • background checks
Description
• The world’s largest organizations rely on Evident to help them protect their business and brand from third-party risk. • Our game-changing technology enables the secure exchange of risk data like proof of insurance, identity, business registration, and other information. • The role involves verifying information via phone calls to ensure accuracy and compliance with insurance policies. • Working hours are from 9 am to 5 pm ET, and the position can be fully remote. • The total working hours for this position are 32 hours per week, to be determined based on the specific working days.
Requirements
• Minimum 1 year of experience in business insurance, including familiarity with Certificates of Insurance (COI) • At least 2 years of experience in phone verification or customer service roles, ensuring effective issue resolution • Proficiency in English communication with a strong emphasis on clarity and professionalism • Additional fluency in another language is desirable, enhancing customer interaction capabilities • Knowledge of Zendesk is advantageous for efficient support management • Adaptability to evolving industry standards and a proactive approach to continuous learning are expected for optimal performance • Demonstrating reliability and consistency in attendance to ensure coverage during designated working hours and contribute to the team's overall efficiency.
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