exciting AG
Backofficearbeiten • Vertriebsunterstützung • Betreuung von Onlineshops • Callcenter • Kundenservice
Customer Service Associate - Phone, Email - Polish
December 1
exciting AG
Backofficearbeiten • Vertriebsunterstützung • Betreuung von Onlineshops • Callcenter • Kundenservice
Description
• Provide support for all customer inquiries via telephone and e-mail to ensure customer satisfaction • Identifying customer needs • Work with other departments to resolve complex customer requests according to their needs and requirements • Document and monitor customer interactions and feedback to identify trends and areas for improvement • Keep up to date on services, policies and processes to ensure implementation and accurate information
Requirements
• You have fun on the phone and a strong customer and service orientation • You are a team player, but able to work individually as well • You are flexible, reliable and show commitment • You are fluent in Polish and have good written and spoken English language skills • Proficient computer skills (Microsoft Office Suite and Outlook)
Benefits
• Professional induction, as well as regular training and workshops • Long-term exciting career and development opportunities in a flat hierarchy • Flexible working time models for an excellent work-life balance • Work from home
Apply Now