Senior Data Analyst - Product Analytics

May 18

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Extend

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Product Protection Done Right

201 - 500

Description

• You will be part of Extend's Risk Analytics team with ownership of post-purchase product analytics monitoring. • Own analytics for claims operations and post-purchase product features, understanding and explaining key performance trends. • Guide the team toward robust and actionable tools for monitoring and optimizing claim and servicing products and policies. • Partner widely with Analytics, Operations, Product and Engineering to optimize claim intake, adjudication and fulfillment product features for excellent customer experience and lower claim cost. • Cultivate a data-driven culture with your skill for storytelling with data, identifying opportunities and presenting recommendations to improve our post-purchase products. • Work directly with senior leadership to support management of our claims operations through analysis, data insights, creation of data pipelines, and dashboarding.

Requirements

• A curious, entrepreneurial analyst with plenty of creative thinking and initiative • 4+ years of work experience as a data analyst • 2+ years of experience in operations, claims, or product analytics • Expertise with SQL • Familiarity with Python/R • Experience building metric frameworks to understand user behaviors • Excellent stakeholder management skills, with a track record of working cross-functionally to make an impact • Previous experience working with operations or product teams is a plus • Bachelor's degree from Maths, Statistics, or a relevant major • Empathy and humility

Benefits

• Competitive salary based on experience, with full medical and dental & vision benefits. • Stock in an early-stage startup growing quickly. • Very generous, flexible paid time off policy. • 401(k) with Financial Guidance from Morgan Stanley.