Extreme Networks
Extreme Networks is a global leader in cloud networking solutions. The company specializes in providing wired and wireless LAN infrastructure, network security, and cloud-based network management services. Their products and solutions, such as ExtremeCloud™ IQ and Network Fabric, are designed to simplify IT operations through automation and intelligent management. Trusted by more than half of the Fortune 50 companies, Extreme Networks helps organizations securely connect devices and applications, improve operational efficiency, and enhance customer experiences. The company is recognized for its leadership in the Gartner Magic Quadrant™ for Wired and Wireless LAN Infrastructure.
Switching • Wireless • Security • Cloud Management • Network Management
Premier Delivery Manager - Customer Success
January 30
Extreme Networks
Extreme Networks is a global leader in cloud networking solutions. The company specializes in providing wired and wireless LAN infrastructure, network security, and cloud-based network management services. Their products and solutions, such as ExtremeCloud™ IQ and Network Fabric, are designed to simplify IT operations through automation and intelligent management. Trusted by more than half of the Fortune 50 companies, Extreme Networks helps organizations securely connect devices and applications, improve operational efficiency, and enhance customer experiences. The company is recognized for its leadership in the Gartner Magic Quadrant™ for Wired and Wireless LAN Infrastructure.
Switching • Wireless • Security • Cloud Management • Network Management
📋 Description
• Extreme Networks Named to Computerworld’s 2023 List of Best Places to Work in IT! • Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. • The Premier Delivery Manager (PDM) Is a designated senior support professional. • The PDM is the primary customer advocate and relationship manager. • They maintain knowledge of case escalations as cases are assigned. • For critical situations, they will facilitate activities to achieve quicker resolutions. • The PDM will have responsibility for multiple accounts. • Extreme Networks provides equal employment opportunities to all employees and applicants.
🎯 Requirements
• B. S. degree in Computer Science, Electrical Engineering, Telecommunications, or a related field; or equivalent work experience. • 7-10 years’ experience in telecommunications or related technical field, preferably network operations related. • 5 years of customer support experience in data process, data communications or related environment. • Responsibility for high profile tasks or projects • Strong French Language Skills
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