Project Manager

4 days ago

Apply Now

Receive Emails with Similar Jobs

Extropy Advisors

WebsiteLinkedInAll Job Openings

Extropy Advisors is a financial digital transformation agency that specializes in the Purchase to Pay (P2P) ecosystem, focusing on Spend Optimization solutions. Their mission is to assist companies in transitioning to an automated, paperless environment, enhancing the efficiency and accuracy of workflows while allowing human resources to concentrate on strategic initiatives. With a commitment to collaboration and client success, Extropy partners with select solution providers to enrich their service offerings, ensuring that they leverage advanced technology to bring about significant improvements in financial operations.

Procure-to-Pay • Spend Analysis • Automation • Analytics • Digital Transformation

11 - 50 employees

Founded 2014

💳 Fintech

☁️ SaaS

🤝 B2B

📋 Description

• Own and deliver a successful customer onboarding experience for customers using a Scrum-Fall project management methodology • Take ownership of the client onboarding experience by strategizing/coordinating with the customer and our internal team • Work directly with the customer’s project manager and executive team to understand their business needs, guiding them in strategic decision-making to maximize financial systems • Establish a high-trust relationship with your customers through both project management and product knowledge • Establish project scope, plan, dependencies, and timelines for launch, incorporating the different work streams, e.g. change management, integrations, and project phases • Influence change within customers to drive the adoption of best practices and successful implementation, deriving optimal value and utilization of the product • Predict and forecast risk, and problem-solve by working independently as well as collaboratively with internal and customer stakeholders • Meet and exceed quarterly targets or other targets defined by the business • Close to go-live, lead the implementation handover to Customer Success and Support • Utilize Extropy’s methodologies and best practices to manage ongoing system optimization engagements with customers

🎯 Requirements

• Bachelor’s degree or equivalent (preferred) • 5+ years of experience in Customer Success with SaaS products, particularly with implementation or digital transformation • Industry experience in any of the following: Accounts Payable, Accounting, Procurement, or any Finance function • Experience with managing tactical execution as well as strategic consulting, and uses both to establish trust and rapport with customers • Ability to lead discovery calls and understand customer needs, and to leverage product knowledge to provide solutions that meet those needs • Advanced problem-solving skills and verbal and written communication skills • Excellent listening, negotiation, and presentation abilities • Experience working with Asana is preferred, experience with project management software required

🏖️ Benefits

• 50%-75% employer covered insurance premium • Generous PTO policy • Fully remote