FARFETCH
The Global Platform For Luxury
Fashion • E-commerce • Retail • Digital • Online Shopping
5001 - 10000
Japanese Customer Service Advisor
August 31
FARFETCH
The Global Platform For Luxury
Fashion • E-commerce • Retail • Digital • Online Shopping
5001 - 10000
Description
•Respond to Customer Inquiries through several channels (Chat, Email and Telephone); •Provide information with regards to products and services and other related inquiries; •Be the face of Farfetch to our customers and partners alike.
Requirements
•Experienced in customer service (>1 year), in a fashion environment; •Fluent in English and Japanese (mandatory); •Proficient in the use of IT systems, both customer service specific and windows packages; •Experience with written skills; •Experience with listening; •Knowledgeable of fashion/fashion brands; •Exceed customers' expectations.
Benefits
•Generous Annual Leave entitlement •Flexible working environment and more!
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