Webhooks and API Integration Engineer

September 20

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Description

• Webhook Setup and Management: Configure, test, and manage webhooks to ensure real-time data transfer between systems. • API Integration: Implement and maintain API integrations between our internal systems and external services or CRM platforms such as Service Titan. • Troubleshooting: Identify and resolve issues related to webhooks and API connections to ensure data accuracy and system functionality. • Documentation: Create and maintain detailed technical documentation for all integrations, including setup processes, configurations, and troubleshooting steps. • Collaboration: Work closely with developers, product teams, and third-party vendors to ensure successful integration and functionality. • Monitoring and Maintenance: Regularly monitor integration performance and make necessary adjustments to optimize efficiency. • Security Compliance: Ensure that all integrations are secure and comply with relevant data protection regulations and best practices.

Requirements

• Technical Knowledge: Basic understanding of webhooks, RESTful APIs, and related technologies. • Experience: Previous experience with API integration and webhook configuration is a plus. • Problem-Solving Skills: Ability to troubleshoot and resolve issues effectively. • Communication Skills: Strong written and verbal communication skills to collaborate with team members and document processes. • Prompt Engineering: Understanding of using Genarative AI to classify conditions from a conversational context. • Familiarity with Tools: Experience with API testing tools (e.g., Postman) and platforms like Zapier or Integromat is desirable.