Site Reliability Engineer II

October 23

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FICO

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Predictive Analytics • Decision Management Tools and Applications • Scores • Consultancy • B2B Enterprise Software

1001 - 5000

Description

• Support the full stack of Public Cloud, Private Cloud and hosted web-based applications. • Manage the operations and stability of the environments in accordance with established procedures and best practices, while contributing to continuous improvement within those processes and procedures. • Drive incidents to resolution. • Implement, monitor, refresh, and perform disaster recovery tasks on all supported applications.

Requirements

• Proven logical problem-solving ability. • Desire to own the solutions and drive the issue resolution. • Able to multitask and context switch when needed. • Good communicator and can explain technical information to a wide audience. • Happy to stand up and talk on area of expertise. • Intermediate to advanced RedHat Enterprise Linux (RHEL) experience. • Knowledge of web technologies (JBoss, Tomcat, Apache HTTP Server, OpenAM). • Outsystems a plus. • Working knowledge of relational database systems – MySQL, SQL Server 2005/2008/2012, Oracle 11 and Oracle RAC. • Working knowledge of LDAP design, implementation and networking. • Knowledge and experience administering multi-platform operating system environments (Windows and LINUX). • Working knowledge of Storage Management Solutions (SAN, NAS, etc.). • Working knowledge of networking systems and protocols, firewalls and TCP/IP networks, standards, and architectures. • Hands-on knowledge of load balancers and firewalls desired. • Familiarity with ITIL standards and technologies (ServiceNow) • Scripting/programming experience in Puppet, Powershell, PERL, .NET, Python or UNIX Shell a plus.

Benefits

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others. • Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.