Software Program Manager - Director

March 21

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Logo of FICO

FICO

FICO is a leading analytics and software company renowned for its FICO® Score, a tool widely used by lenders to assess credit risk. The company offers a comprehensive platform that leverages data, AI, and machine learning to power intelligent decision-making and customer engagement across various industries. FICO's solutions span fraud detection, credit scoring, and customer lifecycle management, making it vital to sectors such as finance and telecommunications. Its innovative products help businesses optimize outcomes through real-time analytics, business composability, and scenario management.

Predictive Analytics • Decision Management Tools and Applications • Scores • Consultancy • B2B Enterprise Software

📋 Description

• Oversee program and release management for Product organization • Manage strategic technical programs aligning with business objectives • Drive quality and timely delivery with Agile methodologies • Identify risks and develop mitigation strategies • Establish KPIs for measuring effectiveness and success • Facilitate continuous learning and improvement in program standards • Lead, mentor, and develop a high-performing team

🎯 Requirements

• Strong background in leading complex SaaS and cloud-based software programs • Experience with commercial software utilizing agile processes • Understanding of technical program management and agile lifecycle • Experience managing complex dependencies between teams • Proficiency in identifying risks and issues • Collaborative style in working with cross-functional teams • Exceptional facilitation and time management skills • Process oriented with strong attention to detail • Experience mentoring individuals and teams • Skilled with Atlassian tools like Jira

🏖️ Benefits

• Inclusive culture with core values • Opportunity for professional impact • Competitive compensation, benefits, and rewards • Engaging, people-first work environment with work/life balance

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