Customer Success Specialist
June 3
Description
• Be the first point of contact for new business prospects by handling incoming demos and determining the next steps for each prospect • Maintain all contacts/leads/opportunities and record all sales activities in our CRM • Move leads through the sales funnel by performing active follow-ups via calling, texting, emailing, and Linkedin • Communicate and persuade warm leads using emails, phone calls • Collaborate with sales executives to ensure the company's revenue targets are met
Requirements
• A Bachelor’s degree. • Over a decade of experience in project management, account management in the marketing or technology consulting sectors. • Demonstrates a keen ability to foster and nurture robust working relationships with clients. • Experienced in collaborating with distributed teams, with proficiency in effectively operating as a remote member within a dynamic, dispersed team while meeting stringent deadlines. • Comfortable thriving in a fast-paced, rapidly expanding environment, adept at handling diverse challenges, meeting deadlines, and interacting with a wide range of contacts. • Excellent in both written and spoken English
Benefits
• Join a fully remote team with members spanning the globe. • Contribute to an expanding team in the early stages of a rapidly growing company. • Competitive compensation.
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