Senior Solutions Engineer, EMEA

February 16

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Fingerprint

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Fingerprint is a technology company focused on bot detection and identification solutions. The platform helps businesses ensure a secure online environment by accurately identifying users and distinguishing between real users and automated bots. They provide developer guides and workspace settings for easy integration into various applications, enhancing security and user experience.

51 - 200 employees

Founded 2019

🔒 Cybersecurity

🔌 API

☁️ SaaS

📋 Description

• Attend customer discovery, requirements gathering, and technical calls to understand customer pain points. • Translate customer pain points into solutions using Fingerprint, demonstrating how our technology can address their needs. • Lead Proof-of-Concept (POC) integrations with customers' tech stacks to showcase the value and efficacy of our solutions. • Build trust with various customer teams and act as a trusted advisor to both customers and sales executives. • Collaborate cross-functionally to streamline and improve the sales process, working closely with account executives. • Respond to Requests for Proposals (RFPs), Requests for Quotes (RFQs), and Requests for Information (RFIs). • Attend and present at conferences to represent Fingerprint and promote our solutions. • Demonstrate problem-solving skills while addressing customer issues and ensuring customer satisfaction. • Act as a liaison between the sales and marketing teams, providing valuable insights for effective collaboration. • Develop demos that showcase how customers can utilize Fingerprint to enhance their businesses. • Train and educate new hires on the technical aspects of Fingerprint and various use cases.

🎯 Requirements

• 4 years of relevant experience in a similar role. • Innate ability to identify customer pain points and provide solutions within the Fingerprint framework. • Excellent presentation skills, including the ability to effectively demonstrate technical solutions. • Previous pre-sales experience is highly desired. • Customer-focused mindset with a commitment to delivering excellent service. • Outside-the-box thinking, self-starter with strong problem-solving skills. • Ability to thrive in a dynamic and rapidly evolving industry. • Strong verbal and written communication skills. • Proven experience in translating customer requirements to internal stakeholders. • Team player with a collaborative approach. • Entrepreneurial spirit and a drive to succeed. • This is a remote position that offers the flexibility to work from anywhere.