Agency Account Administrator

April 3

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Logo of First American

First American

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

πŸ“‹ Description

β€’ Manages customers' information and accounts in the STARS Oracle and/or AgentLinx agency database β€’ Reviews all submitted documentation to ensure Customers are compliant with requirements β€’ Supports field sales personnel in efforts to maintain accurate information β€’ Frequently communicates with Senior, State and/or Sales Management personnel β€’ Major focus on ensuring that Standard Operating Procedures are followed and maintained β€’ Ensures standard processes for licensing and background checks are followed β€’ Manages customer information through standardized corporate processes β€’ Supports field sales personnel to maintain accurate information β€’ Communicates and coordinates with supporting departments β€’ Trains, demos, and onboards agents on process/system/software

🎯 Requirements

β€’ Proficiency in MS Office: Word, Outlook, and Excel β€’ Familiar with department operating systems β€’ Organization skills β€’ Attention to detail β€’ Ability to multi-task β€’ Problem resolution skills β€’ Working knowledge of fundamental concepts, practices and procedures of department/field β€’ Good verbal and written communication skills β€’ Establishes effective working relationships at the work group level β€’ High School diploma or equivalent β€’ 1-3 years of experience

πŸ–οΈ Benefits

β€’ Comprehensive benefits package including medical, dental, vision β€’ 401k β€’ PTO paid/sick leave β€’ Employee stock purchase plan

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