Technical Services Analyst - Data Migration

February 24

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First Due

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First Due is a leading AI-powered software solution designed specifically for Fire and EMS agencies, offering a comprehensive platform to manage their operations effectively. The company provides a wide range of integrated functions including incident reporting, personnel management, asset tracking, and data analytics, all accessible from a single cloud-based interface. This innovative solution not only enhances operational efficiency but also promotes inter-agency collaboration and community engagement, making it an essential tool for modern public safety management.

51 - 200 employees

Founded 2016

🤖 Artificial Intelligence

☁️ SaaS

📋 Description

• This is a remote position. • Technical Services Analysts facilitate the migration of data from legacy systems into a client’s site during the implementation phase by working in close coordination with the client, implementation team, and database team. • As a Technical Analyst, you will take responsibility for identifying business requirements related to data migration efforts, gathering information and resources related to the implementation, and testing/verifying the integrity of deployed data within the First Due system. • Throughout the process, clear and concise documentation should allow all members of the team to track progress and estimated completion of each assigned task. • Coordinate with client and implementation team to identify data migration requirements. • Analyze limitations/gaps between legacy client systems and First Due data fields. • Import legacy data provided by clients from a variety of sources (SQL backup files, CSV spreadsheets, TXT files, XML files). • Restore SQL backup databases to pull legacy data from tables. • Maintain communication with all stakeholders internal and external. • Serve as a technical resource internally and with clients. • Provide guidance to the database team. • Inspect imported data for integrity.

🎯 Requirements

• Experience explaining technical processes in simple terms • Experience in writing SQL statements from scratch • Experience with authoring SQL queries that pull from multiple tables • Basic to intermediate understanding of structured data • Basic to intermediate understanding of relational data structures (databases) • Basic to intermediate proficiency with Microsoft Excel • Basic to intermediate understanding of delimited data files, structured data files, and file transport methods • Demonstrable organizational and time management skills • Some knowledge of the Fire/EMS industry (nice to have) • Basic to intermediate understanding of GIS components (nice to have)

🏖️ Benefits

• competitive pay • medical, dental, and vision coverage • FSA/HSA • 401(k) • flexible PTO • fully remote workplace • technology stipend • opportunities for advancement • other benefits and perks