Bilingual Customer Advocate - Banking

4 days ago

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Flagstar Bank

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Mortgage • Commercial Banking • Personal Financial Services • Government Banking • Small Business Banking

5001 - 10000

Description

• Customer Advocate responsible for inbound customer support in banking. • Build customer relationships and meet service, productivity, and quality objectives. • Responsible for compliance with regulations and internal policies.

Requirements

• High School Degree or Equivalent. • 2+ years of contact center experience and/or comparable Flagstar Retail Banking experience. • Bilingual - Spanish