Customer Success

October 22, 2023

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Logo of Flashpoint Personnel

Flashpoint Personnel

Staffing and Recruiting • Resume Screening • Staff Management • Recruitment Process Outsourcing

11 - 50

Description

• Assist customers in effectively utilizing Flashpoint Ignite • Deliver highest-quality technical support • Help solve complex customer problems • Contribute to the growth and scaling of technical support • Collaborate with customer-facing employees • Contribute to a customer-obsessed culture

Requirements

• Customer-centric mindset • Experience in the security space • Ability to speak to the unique needs of clients • Strong technical background • Previous experience as an Intel Analyst or Security practitioner • Proficiency in Flashpoint Ignite and other relevant software • Excellent communication and problem-solving skills

Benefits

• Opportunity to join a customer-obsessed culture • Work with a growing customer base • Assist in solving complex customer problems • Help identify and execute key strategic priorities • Be part of a wide range of clients, areas, and functions • Receive communication on new and upcoming roles aligned to your interests

Apply Now
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