Senior Product Manager - Communications Platform

January 30

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Ford Motor Company

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Ford Motor Company is a leading global automobile manufacturer that focuses on designing, manufacturing, marketing, and servicing a wide range of Ford cars, trucks, SUVs, and electrified vehicles. Founded by Henry Ford, the company blends a rich history with a commitment to innovation and sustainability, aiming to build a better world through mobility solutions. Ford is dedicated to expanding its operations in electric vehicle production and integrating advanced technologies to enhance customer experiences, while maintaining a strong social impact and community involvement. It operates globally with numerous plants and offices, continuously evolving to meet modern demands in the automotive industry.

Automotive • Financial Services • Mobility

10,000+ employees

Founded 1903

🚗 Transport

💰 Post-IPO Debt on 2023-08

📋 Description

• We are the movers of the world and the makers of the future. • The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. • Ford Credit is experiencing significant business transformation in an ever-changing digital world. • To create this all-new automotive financing experience, we are gathering a team of world-class strategists, innovators, creators, and technicians. • The Communications Platform will orchestrate all customer communications across channels. • Ford Credit is not just evolving but upending what it means to finance vehicles and other services as an industry. • We are reinventing the way people think about financing for millions of users. • We are making our products and services incredibly easy to understand and helping to provide freedom of movement to everyone. • We’re looking for the best talent no matter where you are in the United States.

🎯 Requirements

• Bachelor’s degree or combination of experience and education. • 7+ years’ experience working with marketing and communication platforms. • Technical fluency with knowledge of APIs, AI/ML, cloud services (preferably GCP), Customer Data Platforms (CDP), analytics, and experimentation methodologies, event driven architecture. • A proven product leader with a data-driven approach to product management and decision-making • A strategist with a strong product mindset, excellent storytelling, and written communications. • Experience working on global teams and in a matrixed team structure, influencing across product and engineering areas • An excellent communicator with the ability to articulate vision and seek alignment across all parties. • You can influence without authority, working on/with technical and cross-functional or highly matrixed teams who do not report into this role to get things done. • Excellent communication, interpersonal, and presentation skills. • Experience with platform products and growing adoption across an enterprise. • Ability to work both independently and collaboratively in a fast-paced environment. • Experience with Agile methodologies, SAFE methods and Scrum. • Strong analytical and problem-solving skills. • Comfortable working in a fast-paced, fluid environment where priorities shift regularly. • Ability to break down complex tasks or requirements into simpler, more manageable tasks identifying clear pros, cons, issues, obstacles, and dependencies. Fosters an environment of constant delivery and ownership in their areas. Able to help get things shipped and team members prioritize work in their key focus areas. • Ability to deliver high-impact outcomes, make trade-offs and understand the importance of different work-streams, and thus effectively prioritize to deliver maximum business impact.

🏖️ Benefits

• Immediate medical, dental, vision and prescription drug coverage • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day • Paid time off and the option to purchase additional vacation time.