Senior Product Designer

April 10

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Ford Motor Company

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Ford Motor Company is a globally renowned automotive company based in the United States, established by Henry Ford. The company is committed to building a better world where every individual has the freedom to move and follow their dreams. Ford is dedicated to innovation, with a focus on services, experiences, and software alongside its traditional vehicle manufacturing. The company is actively involved in sustainability initiatives and aims to meet ambitious environmental targets. Ford values service, community impact, and strives to combine business success with social and environmental responsibility. With a rich history of over 121 years, Ford continues to adapt and lead in the evolving automotive landscape.

Automotive • Financial Services • Mobility

10,000+ employees

Founded 1903

🚗 Transport

💰 Post-IPO Debt on 2023-08

📋 Description

• The Ford Customer Service Division Tech team is looking for a high-impact and versatile Senior Product Designer. • The candidate must be collaborative by nature—willing to lead, execute, optimize and adjust both work product and processes based on feedback and input from a number of stakeholders. • You’ll have to be passionate about user experience and want to take advantage of working with highly collaborative and talented team members. • You’ll have the opportunity to create and transform digital experiences for both internal and external audiences being offered the leading edge in automotive technology and supporting solutions. • Balancing the business needs while always keeping our users and their goals in mind will be paramount. • You will be responsible for guiding the user experience across website strategy inclusive of web-based software. • You’ll work with several product teams across Ford and will be expected to take a leadership role working with multiple designers.

🎯 Requirements

• Bachelor’s degree AND/OR 4+ years of experience in the digital and software design. • 1+ year of experience with leading and coaching UX designers (directly or indirectly) by demonstrating standard methodologies in design communication and approaches, mentorship, and sharing your work and knowledge with others. • Bachelor's and/or Master’s in User Experience Design, Human-Computer Interaction, Interaction Design, Service Design, Graphic Design, or a design related-degree (i.e. Sociology, Anthropology, Psychology, Human Factors, etc.). • Ability to earn trust, maintain positive and professional relationships, and contribute to a culture of inclusion in a remote and dynamic working environment. • Strong knowledge of Interaction Design, Service Design, Design Research, Information Architecture, and/or UX. • Demonstrable expertise in UX design in all phases across a variety of projects. • Experience delivering projects from definition thru execution and refinement. • Proven ability to build consensus, influence, and work effectively within a cross-functional team of designers, product managers, and engineers. Experience with building relationships, credibility, and proactive communication with team members and leaders. • Ability to communicate the value of product features and identify trade-offs to deliver useful digital products. • Proven experience in combining quantitative and qualitative data to inform design decisions. • Understanding of translation of business metrics to inform goals of user-centric design. • Flexibility to work on initiatives with unclear and/or changing requirements. Strong project management, problem-solving, verbal/written communication, and context switching skills. • High-level knowledge of design tools such as: Sketch, InVision, Figma, and/or other design and prototyping software. • Passion for the automotive, transportation and fleet management industry.

🏖️ Benefits

• Immediate medical, dental, and prescription drug coverage • Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more • Vehicle discount program for employees and family members, and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day • Paid time off and the option to purchase additional vacation time.