Technical Architect

September 15, 2022

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Description

• Design ITSM systems' structure • Implement ServiceNow platform • Support process definition and improvement • Guide customers on ServiceNow investments • Lead project delivery for engagements • Provide technical leadership • Develop modules for customer outcomes • Ensure ServiceNow configurations meet requirements • Train system administrators • Consult to improve processes for ServiceNow usage • Maintain quality standards for asset information • Identify and resolve problem areas in ServiceNow environments • Support customer efforts during kick-off calls • Assist in managing project timelines

Requirements