Front
Front is an AI-powered customer service platform built for collaboration, offering omnichannel support to bring together all service channels and teams for a streamlined approach to customer service. The platform enhances productivity, faster response times, and improves customer satisfaction scores by incorporating powerful AI, automation, real-time collaboration, and an intuitive inbox experience. Front allows businesses to manage support tickets, employ live chat, use knowledge bases, and conduct email management, helping organizations improve their client service delivery and operational efficiency. It is trusted by over 9,000 businesses globally to maintain high customer satisfaction and unlock exceptional service experiences.
SaaS • Email collaboration • Customer Service • Management software • Shared Inbox
Frontend Engineer - Client Platform
February 20
Front
Front is an AI-powered customer service platform built for collaboration, offering omnichannel support to bring together all service channels and teams for a streamlined approach to customer service. The platform enhances productivity, faster response times, and improves customer satisfaction scores by incorporating powerful AI, automation, real-time collaboration, and an intuitive inbox experience. Front allows businesses to manage support tickets, employ live chat, use knowledge bases, and conduct email management, helping organizations improve their client service delivery and operational efficiency. It is trusted by over 9,000 businesses globally to maintain high customer satisfaction and unlock exceptional service experiences.
SaaS • Email collaboration • Customer Service • Management software • Shared Inbox
📋 Description
• Front is the leading AI-powered customer service platform built for collaboration. • Front brings core support channels into a modern, intuitive workspace. • Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M. • Front is a complex, multi-player application with high-performance demands. • We're looking for a Frontend Engineer to join our Client Platform team.
🎯 Requirements
• Experience building web applications with modern JavaScript frameworks (React, etc.). • Solid understanding of HTML, CSS, and JavaScript fundamentals. • Familiarity with version control systems (Git). • A passion for learning and a willingness to take on new challenges. • Good communication and collaboration skills. • Ability to work effectively in a team environment. • A product-minded approach and a desire to contribute to a great user experience. • Experience with React Native or Electron. • Basic understanding of native mobile development (Android/iOS). • Exposure to TypeScript.
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