Customer Service Volunteer

November 10

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Frontline Live (Frontline Map)

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opendata • ICU • COVID

11 - 50

Description

• The Needs Matching Team is here to make sure our frontline workers have their needs met as quickly as possible. • You will be responsible for connecting every frontline worker who needs equipment, with the suppliers who have it. • Specific responsibilities may include: Validate & add suppliers and needs to the map, Connect suppliers and supplies to those raising needs, Foster and build relationships with suppliers and needs raisers, Update the list of preferred suppliers, Monitor our email service, Identify story worthy insight on suppliers and needs raisers.

Requirements

• Results orientated & driven • Resilient & determined • Attention to detail • Comfortable communicating with need raisers and suppliers over phone and email