Program Manager - IT and Asset Services
November 1
Description
• Lead the delivery of global IT procurement, asset management, and service delivery • Ensure all services meet quality and SLA standards • Seek improvements across asset and inventory management, service processes, and vendor relationships • Play a key role in demand forecasting, resource planning, and client satisfaction • Collaborate with clients on demand forecasting • Ensure compliance with organizational policies and regulations in all IT services
Requirements
• 3-5 years in IT service delivery, procurement, and asset management • Proven experience in Service Level Management, reporting, and trend analysis • Skilled in asset management and service management tools such as ServiceNow • Advanced proficiency in MS Excel and continuous improvement practices • Proficient in managing IT services and asset lifecycles • Hands-on experience in implementing ITIL frameworks and process improvements • Strong leadership, organizational, and communication skills • ITIL certification (Foundation, Practitioner, or Expert) preferred • Project Management Professional (PMP) certification is a plus • Willingness and ability to travel as needed
Benefits
• Medical, Dental, and Vision insurance • 401k with employer match • PTO
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🇺🇸 United States – Remote
💵 $65k - $80k / year
💰 Debt Financing on 2019-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
📋 Program Manager
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