Program Manager - IT and Asset Services

4 days ago

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Future Tech Enterprise, Inc.

WebsiteLinkedInAll Job Openings

Logistics • Data Centers • Infrastructure • IT • Data Science

201 - 500

Description

• Lead the delivery of global IT procurement, asset management, and service delivery • Ensure all services meet quality and SLA standards • Seek improvements across asset and inventory management, service processes, and vendor relationships • Play a key role in demand forecasting, resource planning, and client satisfaction • Collaborate with clients on demand forecasting • Ensure compliance with organizational policies and regulations in all IT services

Requirements

• 3-5 years in IT service delivery, procurement, and asset management • Proven experience in Service Level Management, reporting, and trend analysis • Skilled in asset management and service management tools such as ServiceNow • Advanced proficiency in MS Excel and continuous improvement practices • Proficient in managing IT services and asset lifecycles • Hands-on experience in implementing ITIL frameworks and process improvements • Strong leadership, organizational, and communication skills • ITIL certification (Foundation, Practitioner, or Expert) preferred • Project Management Professional (PMP) certification is a plus • Willingness and ability to travel as needed

Benefits

• Medical, Dental, and Vision insurance • 401k with employer match • PTO