Client Success Manager

February 8

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Logo of FullFind

FullFind

FullFind is a company that provides AI-powered virtual assistants to businesses, helping them scale efficiently and save on staffing costs. By leveraging AI-enhanced talent, FullFind offers a wide range of services including video editing, landing page creation, ad design, client communication, and lead generation. These assistants are proficient with tools like ChatGPT, Canva AI, and Zapier, ensuring high productivity and efficiency. FullFind manages all aspects of hiring from sourcing and training to retention, offering a risk-free hiring process with a two-week free trial and a free replacement guarantee. The company emphasizes the cost benefits by hiring talent from developing countries and provides ongoing AI training to keep skills up-to-date.

📋 Description

Client Success Manager (Active Pooling) • Remote, South Africa • DISCLAIMER: This job listing is for the purpose of gathering potential candidates to join our talent pool. We will evaluate your qualifications for both existing and upcoming job opportunities. If your application matches a role suited to your skills and experience and an opportunity becomes available, our recruitment team will get in touch with you promptly. Please be aware that this does not ensure immediate placement or contact. • About Us: • Fullfind helps agencies and brands find their ‘perfect people’, no matter how far they are. We specialize in connecting agencies and brands with their perfect match for creative roles. Whether you’re in need of a talented video editor, graphic designer, or copywriter, Fullfind ensures you find the right fit for your team, no matter the distance. Our mission is to help you find the ideal match for creative roles, ensuring that your team is always equipped with the best talent. • Key Responsibilities: • Conduct and receive phone calls and engage in chat interactions with healthcare facility clients to address their needs and concerns. • Develop a deep understanding of clients' needs and requirements to provide tailored solutions. • Maintain regular communication with clients to build strong relationships and ensure their satisfaction with our services. • Provide solutions to client issues and ensure their needs are met promptly and effectively.

🎯 Requirements

• Minimum 3 years of experience in client success, account management, or a related role. • Strong problem-solving abilities and a proactive approach to addressing client needs. • Proven ability to build and maintain strong client relationships. • Experience with upselling and cross-selling services. • Exceptional command of the English language, both written and verbal.

🏖️ Benefits

Why Fullfind? • Work remotely from anywhere • Collaborate with leading agencies and brands • Showcase your skills in dynamic creative projects

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December 20, 2024

As a Customer Success Manager, advocate for clients' needs at Wishpond Technologies with a focus on retention.

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