FullStory
FullStory is a behavior analytics platform that provides real-time insights into user interactions with websites and applications. It allows businesses to assess and enhance their web experiences through data-driven insights, enabling them to optimize customer engagement, increase conversions, and improve overall satisfaction. With features like session replay, mobile analytics, and predictive analytics, FullStory empowers teams across various industries to better understand customer behavior and build tailored, enterprise-level solutions.
session replay • heat maps • user experience research • debugging • customer support
Research Operations Manager
February 27
🇺🇸 United States – Remote
💵 $110k - $120k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
⚙️ Operations
🦅 H1B Visa Sponsor
FullStory
FullStory is a behavior analytics platform that provides real-time insights into user interactions with websites and applications. It allows businesses to assess and enhance their web experiences through data-driven insights, enabling them to optimize customer engagement, increase conversions, and improve overall satisfaction. With features like session replay, mobile analytics, and predictive analytics, FullStory empowers teams across various industries to better understand customer behavior and build tailored, enterprise-level solutions.
session replay • heat maps • user experience research • debugging • customer support
📋 Description
• Support functional teams’ research development and implementation • Work with product and design leadership to identify team research needs (process, tools, learning and development, etc.), make recommendations for improvement, and assist with the planning and execution of related projects • Develop, standardize and maintain research methodology and supporting documentation, including an internal repository, training materials, playbooks, and commonly used resources • Investigate research tools that can improve efficiency and impact • Recruit customers and keep them informed of research findings and product updates • Foster a community of highly engaged customers and product teams • Develop a communications strategy for keeping collaborators and teams better informed, synthesizing and sharing research findings and success stories to elevate awareness and impact of research at Fullstory
🎯 Requirements
• Experience with user research methods and practices; preferably this includes proficiency with tools such as Usertesting, Maze, Dovetail, Qualtrics, etc. • Excellent written and verbal communication skills • Strong organizational skills, with acute attention to detail • 3+ years of experience working with product teams is highly valued
🏖️ Benefits
• Autonomy and flexibility. • Benefits. • Learning opportunities. • Productivity support. • Team events. • Paid parental leave. • Grow your family. • Bereavement leave. • Miscarriage/Pregnancy loss leave.
Apply NowSimilar Jobs
February 27
Join a global team at Siemens Healthineers to monitor IT services and manage technical operations.
🇺🇸 United States – Remote
💵 $95.3k - $143k / year
💰 $1.5M Grant on 2021-05
⏰ Full Time
🟡 Mid-level
🟠 Senior
⚙️ Operations
February 27
Oversee 4-6 client accounts ensuring KPIs are met in a fully remote setup.
February 27
Oversee UMG's Consent Management Platform and ensure privacy compliance globally. Collaborate with Global Tech and Privacy teams for successful operations.
February 27
Clipboard Health seeks a generalist for multiple positions to enhance service and operations.
🇺🇸 United States – Remote
💵 $60k - $250k / year
💰 $30M Series C on 2022-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
⚙️ Operations
February 27
CSG
5001 - 10000
Oversee daily operations of CSG’s global privacy program ensuring compliance and collaboration across departments.
🇺🇸 United States – Remote
💵 $86.4k - $138.3k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
⚙️ Operations
🦅 H1B Visa Sponsor
Discover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.