FullStory
FullStory is a behavior analytics platform that provides real-time insights into user interactions with websites and applications. It allows businesses to assess and enhance their web experiences through data-driven insights, enabling them to optimize customer engagement, increase conversions, and improve overall satisfaction. With features like session replay, mobile analytics, and predictive analytics, FullStory empowers teams across various industries to better understand customer behavior and build tailored, enterprise-level solutions.
session replay • heat maps • user experience research • debugging • customer support
Senior Solutions Engineer
January 21
🇺🇸 United States – Remote
💵 $119k - $140k / year
⏰ Full Time
🟠 Senior
💻 Solutions Engineer
🦅 H1B Visa Sponsor
FullStory
FullStory is a behavior analytics platform that provides real-time insights into user interactions with websites and applications. It allows businesses to assess and enhance their web experiences through data-driven insights, enabling them to optimize customer engagement, increase conversions, and improve overall satisfaction. With features like session replay, mobile analytics, and predictive analytics, FullStory empowers teams across various industries to better understand customer behavior and build tailored, enterprise-level solutions.
session replay • heat maps • user experience research • debugging • customer support
📋 Description
• This role can be performed remotely anywhere within the Eastern and Central Time Zones of the United States. • As a Senior Solutions Engineer, you will report to the Manager of Solution Engineering. • You will work alongside our Account Executives to advise, consult and help steer strategy. • To excel at the job, you have a deep curiosity of analytics tools. • In a typical day, you might facilitate communication with large organizations, lead product demonstrations, consult with customers, act as a trusted advisor, and communicate cross-functionally.
🎯 Requirements
• 3+ years in a Sales/Solutions Engineering or Consulting role in the data/analytics/SaaS industry. • Experience with leading product demonstrations or presenting data analysis to internal or external stakeholders. • Understanding of modern web technologies and/or mobile framework such as JavaScript, CSS, and HTML.
🏖️ Benefits
• Autonomy and flexibility. • Benefits. • Learning opportunities. • Productivity support. • Team events. • Paid parental leave. • Grow your family. • Bereavement leave. • Miscarriage/Pregnancy loss leave.
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