Strategy and Operations Manager

April 9

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Logo of FullStory

FullStory

FullStory is a behavior analytics platform that provides real-time insights into user interactions with websites and applications. It allows businesses to assess and enhance their web experiences through data-driven insights, enabling them to optimize customer engagement, increase conversions, and improve overall satisfaction. With features like session replay, mobile analytics, and predictive analytics, FullStory empowers teams across various industries to better understand customer behavior and build tailored, enterprise-level solutions.

session replay β€’ heat maps β€’ user experience research β€’ debugging β€’ customer support

501 - 1000 employees

Founded 2014

πŸ›οΈ eCommerce

☁️ SaaS

πŸ’° $25M Venture Round on 2022-08

πŸ“‹ Description

β€’ Report to the Manager of Strategy & Operations. β€’ Drive strategic planning, process improvements, and growth opportunities. β€’ Conduct deep-dive analysis into market opportunities and sales trends. β€’ Support strategic planning efforts including revenue and sales pipeline. β€’ Develop forecasting and reporting frameworks to track performance metrics. β€’ Collaborate with leadership to drive cross-functional initiatives. β€’ Evaluate and refine operational processes for efficiency.

🎯 Requirements

β€’ 2+ years of experience in Strategy, Business Operations, or a related field. β€’ Proven ability to analyze and present data. β€’ Experience identifying and implementing operational process improvements. β€’ Familiarity with tools such as Salesforce, SQL, Looker, BigQuery, and Excel/Google Sheets. β€’ Experience influencing and collaborating with C-suite and VP-level executives.

πŸ–οΈ Benefits

β€’ Autonomy and flexibility. β€’ Benefits. β€’ Learning opportunities. β€’ Productivity support. β€’ Team events. β€’ Paid parental leave. β€’ Grow your family. β€’ Bereavement leave. β€’ Miscarriage/Pregnancy loss leave.

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