Head of Solution Engineering - SMB

September 25

Apply Now

Receive Emails with Similar Jobs

Fundraise Up

WebsiteLinkedInAll Job Openings

Fundraising • Donation • Non-profits • Technology • Widget

51 - 200

Description

•Manage the MM & SMB SE team, focusing on enhancing the efficiency of presales activities and the onboarding process. •Collaborate closely with sales and customer success teams to develop and execute strategies that drive revenue growth. •Monitor and provide close oversight on MM and SMB deals to ensure successful execution and risk management. •Maintain and develop relationships with key stakeholders across customer organizations. •Oversee the preparation and completion of RFPs. •Track and monitor KPIs for the LATAM team to ensure performance aligns with organizational goals. •Recruit, train, and mentor team members, focusing on continuous improvement of processes and tools. •Navigate complex project challenges to ensure timely and successful delivery of solutions.

Requirements

•Bachelor's or Master’s degree •6+ years of experience in solution engineering, technical sales, or similar roles within SaaS companies. •Strong technical background with experience in web infrastructure, web analytics, and data management. •Proven CRM and integration experience (Salesforce, Hubspot). •Familiarity with front-end development technologies (JS/HTML/CSS). •Exceptional communication and presentation skills, capable of engaging both technical and non-technical stakeholders. •Demonstrated ability to develop strong relationships with customers and internal teams. •Able to thrive in a fast-paced, dynamic environment and solve complex technical challenges creatively. •Adept at managing a (remote) team and fostering a collaborative environment •You are a quick learner, passionate about technology and like to take a 'launch fast and iterate' approach •You love to act as a mentor and help guide talent to make optimal decisions •Experience in international settings, especially with teams in Eastern Europe, is preferred.

Benefits

•30 days off. •Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace. •English learning courses (50% reimbursement, up to $1,000 annually). •Relevant professional education (50% reimbursement, up to $1,500 annually). •Gym or swimming pool (50% reimbursement, up to $500 annually). •Coworking (up to $250 monthly). •Remote working.