Salesforce Consultant

February 14

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fusionSpan

fusionSpan is a strategic consulting firm specializing in technology solutions for nonprofit and membership organizations. They offer a comprehensive suite of services including Salesforce implementations, managed services, and digital experience design. The company assists organizations in selecting technology to meet their needs, provides ongoing support and training, and utilizes fusionConnect, a cloud-based Integration Platform as a Service (iPaaS), to streamline integrations. As a Certified Salesforce Implementation Partner, fusionSpan leverages its expertise to maximize client engagement and operational efficiency.

Salesforce • CRM • Digital Strategy • Integrations • WordPress

51 - 200 employees

Founded 2011

☁️ SaaS

🏢 Enterprise

🤝 Non-profit

📋 Description

• Perform requirements gathering, analysis, and documentation • Convey complex requirements to both internal and external stakeholders • Develop solution documents, requirement documents, discovery documents for internal and external review • Work on multiple projects and competing priorities simultaneously • Showcase (demonstrate) work deliverables to both internal and external stakeholders • Execute all project work in following Agile methodology • Design and develop workflow and functional diagrams to demonstrate proposed solutions to clients and internal teams • Manage task and work tickets, including description and acceptance criteria • Continually develop a deeper understanding of the business best practices for associations and nonprofits, particularly concerning the implementation of technology • Work in tandem with project managers and development teams to ensure on-time, on-budget work products • Support the project team in identifying training needs for team members as well as clients • Documentation of standard operating procedures

🎯 Requirements

• Bachelor’s Degree or higher, or equivalent work experience • 2+ years of business analysis experience with a consulting or professional services firm (or other large enterprises) • 2+ years of business analysis experience for technology or technology services implementation projects • Excellent oral and written English communication skills (writing sample required) • Experience gathering requirements, writing solution documents and writing SOPs • Agile project experience and at least one Agile methodology certification

🏖️ Benefits

• Health Insurance • Paid PTO and holidays • Remote work

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