Application Administrator - Remote

March 15

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G & Co. Global

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G & Co. Global is a service powered by Google, serving as Google's official URL shortcut. The "g. co" links are designed to provide users with a secure and reliable way to access Google products and services directly. It is a trusted tool for navigating Google's vast array of offerings, ensuring that users are always led to legitimate Google websites.

Customer Experience • Digital Strategy • Digital Transformation • Digital Innovation • Direct to Consumer

51 - 200 employees

🌐 Web 3

📋 Description

• The Application Administrator will be responsible for managing the ServiceNow platform, with a focus on collecting Hardware Asset Management requirements, implementing and configuring the ServiceNow Enterprise platform, and providing day-to-day monitoring and user support within the VA environment. • Work closely with the stakeholders and ServiceNow team to improve asset management processes to track hardware assets. • Track the onboarding process and provide status updates. • Develop and implement asset management plans according to the Implementation Plan. • Perform regular asset audits, asset analysis, and inventory checks. • Updating and maintaining asset databases. • Ensure compliance with government regulations and industry standards. • Coordinate with different departments to understand asset needs and software requirements. • Analyze asset lifecycle and recommend improvements within the HAM and SAM instance

🎯 Requirements

• AA or 2-year technical school in Computer Science, Engineering, Math, Graduate of Technical School, or equivalent (4 years of additional relevant experience may be substituted for education) • 5+ years of experience in ServiceNow administration, including implementation, configuration, and support. • Strong analytical, problem-solving, and communication skills with sharp attention to detail. • Good communication and interpersonal skills. • Oral and written technical and non-technical to a variety of audiences • Present information and ideas so others will understand • Ability to respond clearly to questions. • Familiarity with ServiceNow administration and implementation across various ITSM modules especially HAM Pro & SAM Pro. • Hands-on experience with platform monitoring, troubleshooting, and system upgrades. • Ability to follow policies and procedures • Aptitude to address sensitive situations and positively resolve them. • Ability to obtain and maintain Public Trust Clearance. • Must be US Citizen or Green Card Holder.

🏖️ Benefits

• benefits included