Gainwell Technologies
Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.
Client Liaison Manager
February 28
Gainwell Technologies
Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.
📋 Description
• Overall responsibility for management of several accounts within a portfolio. • Communicates/interfaces regularly with client(s). • Develops and manages a portfolio with full P&L responsibility. • Prepares, monitors, and manages budget and revenue expectations for assigned client(s). • Oversees development and implementation to develop project approach and implementation plans. • Manages client relationship; responsible for ensuring client satisfaction. • Reports to management on progress toward strategic account growth and business goals. • Identifies sales opportunities and assists the account management team with successful close of sale. • Monitors state legislative, regulatory, and competitive environment and alerts management to risks and opportunities. • Works with delivery counterparts to identify additional sources of revenue through process improvement initiatives and business rule optimization. • Collaborates across the enterprise to solve problems and ensure contractual obligations are met.
🎯 Requirements
• Bachelor's degree • 2+ years of account management experience • 2+ years of C.O.B. experience (Coordination of Benefits) • 2+ years of Healthcare/Medicaid experience • 2+ years of Conflict Resolution experience • Medical Billing/Coding Experience
🏖️ Benefits
• Health (medical, dental, vision) benefits start on day 1 of employment. • Company match 401K and other benefits available within months of starting. • Employees are eligible to take advantage of flexible vacation policy after ninety (90) calendar days of employment. • Company provided computer for work use.
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