Senior ServiceNow Developer

5 days ago

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General Dynamics Information Technology

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General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

Enterprise IT • Network Systems Integration • Professional and Technical Services • Training and Simulation • Health

10,000+ employees

Founded 1954

🔒 Cybersecurity

🤖 Artificial Intelligence

📋 Description

• Deliver simple solutions to complex problems as a ServiceNow Developer Senior at GDIT. • Tailor cutting-edge solutions to the unique requirements of clients. • Ensure today is safe and tomorrow is smarter. • Responsible for the development and administration of solutions within ServiceNow environments. • Work with team members, customers, and vendors to design, implement, test, document, and deploy enhancements. • Daily activities include developing solutions within ServiceNow, assisting with integration, system administration, report development and testing. • Support the development and configuration of ServiceNow in areas including Service Portal, Change, Problem, Incident. • Identify, create, and execute test cases for ServiceNow and other software platforms. • Collaborate to define, analyze, understand and document business and technical requirements. • Design and develop/configure workflows, forms, scripts and underlying logic using SCRUM/Agile methodologies. • Lead and participate in ServiceNow version upgrades. • Offer technical solutions to address requirements and evaluate alternate solutions. • Lead projects driving design, creation, testing, and delivery of technical functionality. • Create technical architecture and user guide documentation. • Support business growth by writing proposal sections and contributing to cost and effort estimates. • Grow junior talent through mentoring and technical reviews. • Author and lead the creation of white papers and contract artifacts.

🎯 Requirements

• 3+ years of related experience • US Citizenship Required • Technical Training, Certification(s) or Degree • Experience with ServiceNow IT Operations Management (ITOM) • Understanding of the Agile software testing process and lifecycle • Understanding of IT service management and common service level agreement measurements • Experience creating, maintaining, and defining multiple high volume, real-time, integrations across a wide range of integration protocols including SAML and SOAP/REST Webservices • Strong organization and time management skills while working in a rapid software development environment • Excellent collaboration skills and work effectively in a team environment • Must be able to identify and learn new technologies quickly • Excellent communication skills • ServiceNow Certified Systems Administrator (CSA) certification is required • Must be able to obtain a Public Trust with DoED

🏖️ Benefits

• 401K with company match • Comprehensive health and wellness packages • Internal mobility team dedicated to helping you own your career • Professional growth opportunities including paid education and certifications • Cutting-edge technology you can learn from • Rest and recharge with paid vacation and holidays • 15 days of paid leave per calendar year • 10 paid holidays per year • Paid Family Leave program provides up to 160 hours of paid leave in a rolling 12 month period • Short and long-term disability benefits • Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance