Senior Services Project Manager

January 6

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Switzerland Global Enterprise

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Switzerland Global Enterprise is a national platform that provides support to companies in Switzerland to promote their products and services in international markets. The organization offers various services including market entry advice, networking opportunities, and information on trade regulations, helping Swiss businesses to successfully expand and thrive globally.

Export Promotion • Investment Promotion

51 - 200 employees

Founded 1927

🤝 B2B

🛍️ eCommerce

📋 Description

• Responsible for managing and leading software implementation projects for electrical utilities in the APAC region • Utilize experience to successfully deliver GE Software Solutions focusing on high end and complex solutions such as SCADA, ADMS, and Market Management Systems • Provide delivery leadership and responsibility for the implementation of GE Digital Grid software solutions at various customer sites in the APAC region • Lead a customer focused project team that will include internal resources, partner companies, or subcontractor to support project execution and to ensure their tasks are completed as required • Define execution plan and approach based on project scope, expected timeline and available budget/resources • Ensure pre-defined project management processes and practices are followed • Drive simplification and improvement as necessary • Support project execution team with resolution of roadblocks and interdependencies • Partner with technical and functional teams external to the project to ensure their tasks are completed as required • Influence peers to take action and may negotiate with external partners, vendors, or customers • Manage the project budget and timeline and ensure the resources are available to a deliver a quality solution within budget and on time • Manage project risks, scope changes and other non-standard events throughout the life of the project • Ensure quality of deliverables is verified and matching stakeholder expectations & Statement of Work • Track project outcomes realization and customer satisfaction levels through established metrics against service level • Ensure lessons learned are collected and circled back into the organization as improvement areas • Manage stakeholder communication and progress reporting • Identify opportunities for customers to get the best value out of GE software and to expand the project in ways that bring value to our customer and satisfy our profitability requirements • Uphold all GED administration and compliance requirements in real time

🎯 Requirements

• Bachelor’s Degree in Computer Science or Information Technology • Those with an Engineering Degree will also be considered • At least 10-15 years of experience in project management function in large scale, complex software projects for example Customized Customer Relationship Management or other software implementation • Strong experience with Agile/Scrum execution (Certified Scrum Master desirable) • Travel to customer sites in Taiwan as and when required