GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.
Healthcare β’ Biotechnology
April 14
π² North Carolina β Remote
β° Full Time
π‘ Mid-level
π Senior
π§ Field Service Engineer
π¦ H1B Visa Sponsor
GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.
Healthcare β’ Biotechnology
β’ Install and perform service and preventative maintenance on GE Healthcare X-ray and Vascular diagnostic imaging systems. β’ Follow all Field Modification Instructions and/or Instrument Service Information bulletins. β’ Work with experienced Field Engineers to learn troubleshooting, repair and equipment installation techniques. β’ Drive customer satisfaction through Service Excellence. β’ Complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs. β’ Assist more experienced field engineers with equipment installation. β’ Effectively communicate and partner with teammates, colleagues, and customers for service resolution and satisfaction. β’ Partner with customers and recommend value-added services. β’ Maintain customer service logs and internal service records in a timely manner. β’ Utilize GEHC escalation process and work closely with region and national support for issue resolution. β’ Engage commercial counterparts and identify potential sales leads.
β’ Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment. β’ Experience with Web applications as well as Microsoft suite of products. β’ Must comply with GEHC's standard background check, including a post-offer drug test. β’ Must comply with all customer access policies, including proof of required immunizations and additional drug tests or background checks if assigned to federal contracts. β’ Legal authorization to work in the U.S. is required. β’ Must have and maintain a valid Driver's License. β’ Willingness to be available "after hours", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.
β’ Great work environment β’ Professional development β’ Challenging careers β’ Competitive compensation
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