Genpact
Genpact is transforming the way businesses work with intelligent AI agents. The company specializes in providing comprehensive AI solutions and utilizes data analytics to enhance operational efficiency across various sectors including finance, supply chain management, and risk compliance. With a strong focus on digital transformation, Genpact empowers organizations to improve outcomes through innovative technology and analytics-driven decision-making.
Banking & Financial Services • Energy • Insurance • Healthcare Payer • Capital Market
Senior Process Associate, French
February 6
Genpact
Genpact is transforming the way businesses work with intelligent AI agents. The company specializes in providing comprehensive AI solutions and utilizes data analytics to enhance operational efficiency across various sectors including finance, supply chain management, and risk compliance. With a strong focus on digital transformation, Genpact empowers organizations to improve outcomes through innovative technology and analytics-driven decision-making.
Banking & Financial Services • Energy • Insurance • Healthcare Payer • Capital Market
📋 Description
• Completes the entire cycle of activities related to daily assignments, coordinating with the Account Manager to ensure customer satisfaction while respecting Risk Management policies • Supervises current positions by performing sounding activities related to outstanding debt • Supervises past due performance evaluating risk of each assignment and for annual/semi-annual review and renewal process undertaken by Risk Department • Works closely with Cash Application team to ensure accurate matching of payments • Receives requirements to perform changes to the customer database • Creates customized customer statements and sends them to customers • Follows up with customers, requests for payments and investigates the reasons for non-payments • Follow-up on accounts and payments. • Communicates with internal and external customers
🎯 Requirements
• Very good knowledge of French, min C1 • Accounting knowledge – intermediate level; • Similar work experience • Work experience with SAP system (Advantage) • Organized personality with attention to details and customer orientation; • Accurate, logical problem solver; • Ability to handle client on one-on-one basis, via e-mails and calls; • Upbeat, proactive with ability to work both independently and as part of a team; • Communicative and ability to learn;
🏖️ Benefits
• Attractive salary • Stable job offers - employment contract • Work in a multicultural and diverse environment with employees from over 30 countries • Genpact supports professional trainings and great career development opportunities • Free access to our award-winning learning platform • Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts
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