Genpact
Genpact is transforming the way businesses work with intelligent AI agents. The company specializes in providing comprehensive AI solutions and expertise in deploying AI and analytics to improve business outcomes. By enhancing operations in areas such as finance, customer care, and supply chain management, Genpact accelerates digital transformation and operational excellence for its clients.
Banking & Financial Services • Energy • Insurance • Healthcare Payer • Capital Market
Accounts Receivable Associate, Spanish - Remote
March 11
Genpact
Genpact is transforming the way businesses work with intelligent AI agents. The company specializes in providing comprehensive AI solutions and expertise in deploying AI and analytics to improve business outcomes. By enhancing operations in areas such as finance, customer care, and supply chain management, Genpact accelerates digital transformation and operational excellence for its clients.
Banking & Financial Services • Energy • Insurance • Healthcare Payer • Capital Market
📋 Description
• Day to day customer contact by phone and mail, including chasing for customer payment as determined by work queue and keeping customer accounts within your portfolio accurate, clean and up to date • Acting pro-actively to reduce the risk of potential bad debts • Negotiating payment plans to resolve outstanding balances • Preparing reports on the status of delinquent accounts and progress in collections • Collaborating with internal teams to resolve discrepancies and disputes related to invoices and payments • Recommending legal actions or write-offs when necessary for non-recoverable debts • Building and maintaining positive relationship with the customers and stakeholders in line with the company’s values • Building strong collaborative relationships with all stakeholders across the region • Taking active part in projects related to improvements or process changes.
🎯 Requirements
• Proven experience as a Collection Specialist or similar role in debt recovery • Command of Spanish language, spoken and written ( C1 level) and English (B2) • Strong Communication and negotiation skills • Ability to manage multiple tasks and prioritize effectively • Proficiency in Microsoft Office • Attention to details and strong problem-solving abilities • SAP • Power BI
🏖️ Benefits
• Meal Tickets • Medical Services • Insurance • Additional vacation days • Partner discounts
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March 11
Engage with clients for debt recovery and account management while working remotely for Genpact.
🇷🇴 Romania – Remote
💰 Private Equity Round on 2004-12
⏰ Full Time
🟢 Junior
🟡 Mid-level
💰 Accounts Receivable
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