Gerent
Gerent is a leading consultancy focused on helping businesses harness the full potential of Salesforce and emerging technologies, particularly in the realms of AI and data. As an exclusive Agentforce Partner, Gerent specializes in delivering strategy, consultation, implementation, innovation, and managed services tailored to various industries, including financial services, healthcare, education, and more. Their commitment to collaboration and efficiency enables organizations to thrive in the digital age, ensuring they achieve their business goals effectively and efficiently.
MuleSoft • Agentforce • Salesforce • Data Cloud
Senior IT Engineer
October 14, 2024
Gerent
Gerent is a leading consultancy focused on helping businesses harness the full potential of Salesforce and emerging technologies, particularly in the realms of AI and data. As an exclusive Agentforce Partner, Gerent specializes in delivering strategy, consultation, implementation, innovation, and managed services tailored to various industries, including financial services, healthcare, education, and more. Their commitment to collaboration and efficiency enables organizations to thrive in the digital age, ensuring they achieve their business goals effectively and efficiently.
MuleSoft • Agentforce • Salesforce • Data Cloud
📋 Description
• Riverstrong is seeking a motivated Sr. IT Engineer to contribute to our growth within a start-up MSP environment. • The ideal candidate will have comprehensive technical expertise, encompassing IT infrastructure (Network & Systems), security, and Azure cloud. • You will provide consultation on cutting-edge technologies, ensuring high standards throughout the customer engagement and IT solution implementation lifecycle. • Additionally, you will aid in developing standards and processes to enhance service delivery efficiency. • You will explore ways to upgrade existing customers' technology and collaborate with your team to transform these improvements into product and service sales opportunities. • A background in IT Managed Services, including experience as a Network Engineer and a track record of satisfied customers and successful implementations, is essential. • Lead and follow others in resolving customer requirements by providing technical solutions or support to junior family members. • Keep current on the latest technologies innovations and determine the best investments for the business and our clients. • Create a positive experience for our customers and staff in all engagements.
🎯 Requirements
• 5+ years of experience in IT, security or network systems, server management support, or network administrator positions preferred • Advanced experience in the following: Network architecture, Routing, Switching, Firewalls, APs, Network Assessment Tools, Wireshark, Nmap, DNS, DHCP, Microsoft Active Directory, M365, and Azure environments • Advanced experience with Windows Server, virtualization, AWS, SaaS/Cloud platforms, CRM, perimeter security, vulnerability tests, and protocols • IT industry-specific credentials/designations a plus (Microsoft, Google, Salesforce, Amazon, VMware, CISCO, ITIL, etc.) • Datto Autotask and Datto RMM experience highly preferred • Experience with ITIL, incident management, and problem management • Additional certifications are preferred, such as Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Microsoft Certified Solutions Expert (MCSE), Microsoft Certified Solutions Associate (MCSA), CompTIA Network+
🏖️ Benefits
• Competitive salary • Full-time WFH • FTO • Paid major holidays • Healthcare, dental, vision coverage • 401k
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