Site Reliability Engineer - SRE

February 26

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Ambush

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Ambush is a People Company that specializes in identifying, retaining, and integrating highly-talented remote designers and engineers into teams across various sectors. With almost a decade of experience, Ambush focuses on building long-term, dedicated partnerships, providing clients with exceptional software development and design services. The company prides itself on its human-centered approach, remote team integration, and commitment to quality, making it a trusted partner for organizations in the financial, medical, and privacy sectors.

Custom Software • Mobile Development • Agile Development • Microservices • Elm

201 - 500 employees

Founded 2015

🤝 B2B

🏢 Enterprise

👥 HR Tech

📋 Description

• Design, implement, and maintain end-to-end observability solutions. • Develop and maintain observability strategies encompassing logging, metrics, tracing, and alerting. • Work closely with development and operations team to ensure optimal performance and uptime. • Implement synthetic monitoring solutions to proactively identify potential performance or reliability issues from an end-user perspective. • Monitor production systems to identify performance bottlenecks. • Diagnose and resolve system failures and complex infrastructure issues. • Develop self-service tooling and runbooks to minimize manual tasks (toil). • Conduct post-incident reviews to identify root causes and drive continuous improvement. • Collaborate with engineering teams to implement resilient solutions and incident mitigation strategies. • Define and manage escalation processes to ensure timely communication and resolution of critical incidents. • Provide mentorship and guidance on observability and SRE best practices.

🎯 Requirements

• Strong emphasis on Observability. • Experience with observability best practices and tools (Prometheus, Grafana, New Relic, Datadog ELK Stack, OpenTelemetry). • Knowledge of SLIs (Service Level Indicators) and SLOs (Service Level Objectives) to ensure high availability. • Experience with Infrastructure as Code (IaC) implementation using Terraform. • Ability to advocate for SRE principles (blameless postmortems, error budgets) across the organization. • Proficiency in one or more programming/scripting languages (Go, Python, Bash). • Hands-on experience with AWS. • Familiarity with containerization (Docker, Kubernetes) and orchestration languages. • Experience with CI/CD pipelines and automation frameworks. • Solid understanding of Linux/Unix systems and networking fundamentals. • Excellent English communication skills. • Strong analytical and problem-solving abilities.