Get Bridge
Get Bridge is a comprehensive learning management system (LMS) and skills platform designed to enhance employee development, manager enablement, and corporate training. Get Bridge facilitates new hire onboarding, compliance training, skill building, performance reviews, and more. With advanced course authoring, integrated analytics, and mobile app capabilities, Get Bridge allows users to create, share, and track engaging training programs across various devices. Seamlessly integrating with other tools, it supports both employee and customer training. The platform is used across multiple industries, including healthcare, higher education, financial services, and professional sports, offering resources like self-guided tours and a blog for enhanced learning experiences.
Technical Consultant - Bridge
October 8, 2024
Get Bridge
Get Bridge is a comprehensive learning management system (LMS) and skills platform designed to enhance employee development, manager enablement, and corporate training. Get Bridge facilitates new hire onboarding, compliance training, skill building, performance reviews, and more. With advanced course authoring, integrated analytics, and mobile app capabilities, Get Bridge allows users to create, share, and track engaging training programs across various devices. Seamlessly integrating with other tools, it supports both employee and customer training. The platform is used across multiple industries, including healthcare, higher education, financial services, and professional sports, offering resources like self-guided tours and a blog for enhanced learning experiences.
📋 Description
• The Technical Implementation Consultant (SQL) is instrumental in acclimating clients to our software products. • You will deliver a first-rate customer service experience to effectively install, configure, monitor, and troubleshoot software to meet client needs pre and post implementation. • Review integration requirements of a customer implementation and suggest modifications needed to deliver reliable functionality and communication. • Discuss integration with customer and provide guidance as needed to ensure appropriate configuration settings and information exchange. • Independently install and configure all products supported, including server and client components; assist less experienced technicians when needed. • Work with customer vendors, partners and on-site technicians to resolve issues as it relates to software; troubleshoot, test possible solutions and escalate when necessary. • Diagnose and troubleshoot product issues with client employees, customers and vendors and assist with problem resolution. • Provide proactive resolutions to developing problems and suggest modifications that may result in a permanent fix to a problem; prioritize in dynamic environment and meet deadlines.
🎯 Requirements
• 2+ years of experience in SaaS based implementations and project management. • BS in Computer Science, Information Services or other related fields is preferred. • Experience with various technologies and languages, such as authentication protocols, XML, HTML, CSS, Ruby on Rails, Javascript, Jquery, JSON, SQL, AICC and SCORM. • Technical experience with authentication protocols and Single Sign-On solutions. • Strong understanding of APIs. • Experience performing large data integrations between systems of record and a SaaS provider. • Project management experience, particularly focused on the software implementation projects. • Experience working both independently and in a team-oriented, collaborative environment is essential. • Ability to conform to shifting priorities, demands, and timelines through analytical and problem solving capabilities. • Strong written and oral communication and interpersonal skills. • Must be able to learn, understand and apply new technologies. • Ability to effectively prioritize and execute tasks in a high-pressure environment while providing top notch customer service. • Proficient English speaking and writing
🏖️ Benefits
• only relevant for job posting
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