Live Chat Customer Support

October 18

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Logo of Magic

Magic

Outsourcing • AI • Virtual Assistant • Executive Assistant

201 - 500

Description

We are looking for proactive, service-oriented people for full-time live chat customer support positions.\n• If you are comfortable interacting with customers by computer and pay close attention to details, then you may be a great fit for this role.

Requirements

• 1 year of LIVE CHAT customer support experience in the BPO or remote (Virtual Assistant) setting\n• Proficient in written and spoken English\n• Experience using help desk software and other remote support tools\n• Familiar with different CRM tools\n• Team Leader/Supervisor, Language Trainer, SME, Quality Analyst experience in the BPO or remote (Virtual Assistant) setting is a PLUS!\n• Has own work-from-home equipment\n• Available to start ASAP!\n• Basic WFH equipment requirements: Laptop or desktop computer that can run web browsing, spreadsheet, and communication software, at least Intel i5 or equivalent, 8GB RAM or higher, stable internet connection (preferably at least 50Mbps), working camera and headset for video calls, backups (mobile data, generator, UPS, or workspace to go to during power outages)

Benefits

Earn as much as Php 40,000 every month!\n• Fully remote work\n• Opportunities to work with various projects\n• Amazing Assistant Support (we have a dedicated support team that you can ask questions to along the way)

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