SRE Support Engineer

16 hours ago

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App development • Web development • Rapid Prototyping • Product Management • software development

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Description

• Virtasant is a leading cloud consulting services provider. • Looking for SRE Support Engineers based in Europe. • Provide support in the United Kingdom's office hours, from 8 AM to 5 PM local time. • Support customers’ internal IaaS and participate in developing support tools and processes.

Requirements

• Robust level of spoken and written English. • Several years of experience (ideally 5 or more) in supporting highly scalable applications and web services. • Experience working with Cloud technologies (AWS mandatory, Google Cloud - nice to have). • Hands-on experience with open-source technologies such as Kubernetes and Docker (mandatory), Spark and Kafka (at least basic knowledge of these two). • Extensive experience in deploying, managing, and scaling applications using Kubernetes. • Deep understanding and hands-on experience with Linux administration, scripting (Bash, Python or any similar programming/scripting language), and troubleshooting. • Understanding of network protocols, DNS, load balancing, and related technologies. • Comfortable working with a very technical customer base. • Comfortable providing a wide range of support, from simple issue resolution to end-to-end onboarding. • Strong familiarity with modern server technologies and architectures. • Strong problem-solving skills, excellent communication skills, and the ability to work collaboratively in a team environment. • Strong attention to detail. • Excellent analytical capabilities. • Passionate about Technical Support. • Strong troubleshooting experience. • Located somewhere in Europe.

Benefits

• Fully remote, 40 hours/week. • Long term contract • Payment in USD • PTO • Training and certification opportunities on AWS, GCP, and/or Azure.