Director of Client Services

September 11

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Gigster

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App development • Web development • Rapid Prototyping • Product Management • software development

11 - 50

Description

•The Director of Client Services role is designed for a passionate and engaged storyteller, with a well-rounded understanding of business technology and software. •You’ve been leading projects or programs in the tech space (focusing on cloud infrastructure, software development, or similar areas), in a consulting or professional services scenario, and you’re already growing those accounts, or excited to start doing it. •Here, you'll build strong client relationships, drive the expansion of existing client accounts by identifying potential opportunities for new business, and focus on the successful delivery of ongoing projects in the portfolio, sharing in the profits with no cap - the sky is the limit!

Requirements

•Native or near-native English speaker and writer •5-10 years of experience in a consulting or client services lead role related to cloud, software development, or technology services. You’ve worked with enterprise clients, leading teams of 10 or more people in projects with multiple phases. •Proven experience in developing customer-stakeholder relationships. •Experience in solution management, planning, and growing of accounts. •Demonstrated professional and executive presence - comfortable leading challenging conversations and building relationships with executive-level stakeholders. •A well-rounded understanding of the business technology landscape and the ability to have an informed discussion about a wide range of corporate technology initiatives with prospective clients. •Creativity and experience in developing and shaping solutions and deals that make sense internally and for the customer. •Demonstrated success growing a portfolio by shaping and selling, complex, multi-phase, technology projects to enterprise clients with $2B+ in annual revenue. •Led or supported revenue generation activities with a successful track record of portfolio growth. •This is a fully remote job; we have no offices, but our clients do, hence some occasional travel is required.

Benefits

•Totally remote, full-time (40h/week) •Long-term, no-end-date position •Base salary + 2% of the revenue brought by you to the company (incremental growth, no cap) •Flexible paid time off (PTO) •Diverse, multicultural working environment •Training and certification opportunities on AWS, GCP, and/or Azure.